Joseph currently supports Disciplined Execution at USAA by leading the Enterprise Process Excellence Team as a Director of Process Excellence. Joseph's team is accountable for:
1) Providing Business Process Management, LEAN, Six Sigma, and Process Project Training to the enterprise
2) Business Process Management Technology strategy, systems development, and training
3) Oversight and governance for Process Excellence roles, performance expectations, and certifications (Green Belt, Black Belt)
Prior to assuming the Director role, Joseph was a Lead on the Enterprise PX Team, where he created and launched the PXMS system, established the Process Owner role and training, developed the Process Management team, and assisted in the deployment of Process Excellence teams across the Enterprise.
Check out the incredible speaker line-up to see who will be joining Joseph.