Free Resources

Signavio: 7 Step Guide to Operational Excellence

Signavio: 7 Step Guide to Operational Excellence

Operational excellence is no longer the exception, it is the expectation of consumers. Learn how to meet and exceed these expectations with our practical 7 step guide. It provides clear, actionable steps and tips from process leaders on how to achieve operational excellence, independent of allegiances to any particular methodology.

Signavio: How to Create a Single Source of Truth - A Guide for Business Transformation

Signavio: How to Create a Single Source of Truth - A Guide for Business Transformation

Who would have predicted that by 2018, more than 3 million workers globally will be supervised by a “robo-boss”? At least, that’s the way things are trending according to Gartner’s report “Top Strategic Predictions for 2017 and Beyond: Surviving the Storm Winds of Digital Disruption.” Change in every direction is affecting businesses faster than ever before, but this is especially true in terms of new technologies. Creating a single source of truth can help with business transformation.

Process Excellence In The Digital Age Of The Customer

Process Excellence In The Digital Age Of The Customer

A Forrester Consulting thought leadership paper commissioned by IBM on the transition from Business Process Management to Digital Process Automation