Our Predictions For Operational Excellence In 2019
What burdens senior level Operational Excellence, Continuous Improvement and Business Transformation leaders?
Ahead of the OPEX Exchange on April 10 – 11 in San Diego, we decided to take a look back at the key themes and challenges explored at last years event and make our predictions of what is to come in 2019!
So, what were the top challenges plaguing OPEX leaders for 2018 and what lies ahead?
Business Process Automation
Digital transformation of complex processes and operations was a top concern for Operational Excellence, Continuous Improvement and Business Transformation leaders in 2018. Much of the challenge lay in deciding which processes and operations you should automate and which should be optimized, but with new intelligent automation tools coming to market in 2019 will some of this burden be lifted?
Prediction: “Automation Vs. Optimization will continue to be a huge point of contention for operations and transformation leaders, but in 2019 we will see a rise in artificial intelligence technologies being utilised alongside process automation.” – Kate Mclaughlin, Head of OPEX Exchange
Data Analytics Technology
Automating the right processes and operations can be a great challenge; yet vital in achieving efficiencies and reducing waste for the business. In recent years, improvements in Data Analytics have paved the way for Operational Excellence, Continuous Improvement and Business Transformation leaders looking to strategically drive the finer complexities of their business processes and develop lean operations that can add significant value aligned with the overall company goals.
Prediction: “Investments in analytics tools will rise in 2019 when we will see predictive analytics and decision science become key tools in the operational excellence toolkit” – Kate Mclaughlin, Head of OPEX Exchange
Cultural and Behavioral Transformation
One of the top challenges witnessed in 2018 was the continued struggle to gain that all important buy in from all levels of the business. How can you engage everyone in the value of operational excellence and business transformation? When many fear losing their jobs to the “robots”, what can senior Operational Excellence, Continuous Improvement and Business Transformation leaders do to reassure their employees and show the value this will bring to all levels of the business?
Prediction: “Change Management & Cultural Transformation Leadership will become a main for OPEX professionals as enterprises continue to transform to a more digital operating model.” – Kate Mclaughlin, Head of OPEX Exchange
If you haven’t already downloaded our Post Event Report, request your exclusive copy today to uncover the full details of what happened at OPEX Exchange West Coast 2018!