An Exchange is made up of innovative learning and networking opportunities that keep even the most senior business leaders engaged.The Exchange is an intimate environment that creates connections which become long-term partnerships. You will experience inspiring keynote addresses, in-depth case studies, structured networking and interactive discussion groups (our signature Think Tanks and BrainWeaves). The consultative one-to-one business meetings between attendees and solution providers are carefully scheduled throughout the Exchange to meet your specific business needs
Access to the Exchange is limited. Exchange delegates and sponsors are handpicked based on their ability to contribute at a strategic level, creating the ideal environment for idea generation. The OPEX Exchange is capped at 60 attendees, creating the optimal value of your time, peers, business meetings, and speaker events. You can expect only the cream of the crop to be in attendance.
A true peer-to-peer environment means that the executives taking the stage and those in attendance are of the same seniority level. The OPEX Exchange brings together a unique group of the most active contact center executives in the world today as they not only work to execute today’s plan but also develop the strategy for tomorrow.
Chief Transformation Officer
Enterprise Transformation Excellence
Former Chief Financial Officer
Chief Engagement Officer
Credit Union National Association
Dr. Charles T. Brandon III
Director Process Improvement Program Office
HQDA Office Of Business Transformation
Senior Director Global Continuous Improvement
Director Process Improvement
VP Head of Corporate Strategy & Digital Transformation
Director Process Improvement & Change
The University of Texas System
Chief of Agile
Director Process Excellence & Innovation
Continuous Improvement Director
Director of Corporate Quality & Continuous Improvement
Who Attends the OPEX Exchange?
The Unique Exchange Format
Watch this short video to get understanding how the Exchange format can work for you, tailored to your needs, you can see how our model has turned into a globally successful way of helping professionals like yourself network, benchmark and facilitate business strategy.
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